Last updated: October 1, 2025
We offer fast, reliable shipping worldwide. Learn about our shipping methods, delivery times, and costs.
On orders over $100
2-5 business days
We ship globally
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Note: Orders placed after 2 PM EST will be processed the next business day.
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | $5.99 |
| Express Shipping | 2-3 business days | $12.99 |
| Next Day Delivery | 1 business day | $24.99 |
| Free Shipping | 5-7 business days | FREE (orders $100+) |
| Region | Delivery Time | Cost |
|---|---|---|
| Canada | 7-14 business days | $15.99 |
| Europe | 10-20 business days | $24.99 |
| Asia Pacific | 10-20 business days | $24.99 |
| Rest of World | 15-30 business days | $29.99 |
Important: International orders may be subject to import duties and taxes, which are the responsibility of the recipient.
You will receive a shipping confirmation email with your tracking number once your order has shipped. You can track your order by:
Please allow 24 hours for tracking information to become available after receiving your shipping confirmation.
SUPERMADE® is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Customs policies vary widely from country to country; please contact your local customs office for information. When customs clearance procedures are required, delays can occur. These delays are outside of our control.
We currently ship to most countries worldwide. However, we are unable to ship to:
If your order arrives damaged or does not arrive at all, please contact us within 48 hours of the expected delivery date. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
Please retain all packaging materials and damaged goods until the issue is resolved.
If you need to change your shipping address, please contact us as soon as possible. Once an order has been shipped, we cannot modify the delivery address.
If a shipment is returned to us due to an incorrect address provided by the customer, we will issue a refund minus the original shipping cost. A new shipping fee will be charged for reshipment.
If you have any questions about shipping, please don't hesitate to contact us:
SUPERMADE® Customer Service
📧 Email: shipping@supermade.com
📞 Phone: +1 (555) 123-4567
⏰ Hours: Monday-Friday, 9 AM - 6 PM EST